Copy & Design

Everything that decides whether your email reaches the inbox or the spam folder: authentication, sender reputation, list hygiene and bounce control.

Sequences that run without you: welcome series, nurture tracks, cart recovery, win-backs and the triggered workflows behind them.

The decisions you make before you write a single subject line: who you email, how often, on what channel, and how it all ladders up to revenue.

Measuring what matters. KPIs, benchmarks, attribution, A/B testing and the metrics worth optimizing once open rates stopped telling the truth.